Billing + Logistics

What to Expect

Clear information helps you move forward with confidence. Details on payment, insurance, scheduling, and policies are outlined below.
Billing or logistics questions: billing@ryannetanae.com. Care or next-step questions: FAQs or schedule a consultation.

The Body School/Ryanne Tanae Glasper, LLC is an out-of-network physical therapy provider for all insurance companies and is not a participating provider with Medicare. As an out-of-network provider, we are not limited in the number of sessions; sessions are not limited in length, and all sessions are one-on-one with a skilled physical therapist.

We aim to maintain a clear fee schedule that reflects the sustainable, high-quality care we provide while remaining accessible and inclusive to every potential client.

Payment for services can be made out-of-pocket, or using Flexible Spending Accounts (FSA) or Health Savings Accounts (HSA).

Out-of-pocket payments may be eligible for partial reimbursement if you have out-of-network benefits. Eligibility depends on your out-of-network deductible, coinsurance, and out-of-pocket maximum. On average, clients are reimbursed between 50% and 70%. Before starting sessions, contact your insurer to confirm how to use these benefits.

Superbills are provided for insurance submissions. Reimbursement is not guaranteed, as it is at the discretion of your insurance provider and may require documentation regarding your care and progress. Submit documentation requests in writing, allowing at least 15 business days for all requests—email requests to billing@ryannetanae.com.

If you have questions or need guidance submitting claims to insurance, email billing@ryannetanae.com.

Billing +

Logistics

Direct Access

In Maryland, Virginia, D.C., and New York, a prescription isn’t required to initiate physical therapy services. Be sure to check with your insurance carrier for their specific policies regarding prescriptions for claim submission.

See below for specifics, as the law varies from state to state.

  • Direct Access is granted with no stipulations or additional provisions. 

  • Direct Access is granted for 30 days, after you must be referred to a primary care provider if no progress has been made.

  • Direct Access is granted for 10 sessions or 30 days, “whichever comes first”.

  • Direct Access is granted for 30 “consecutive days” after an initial evaluation (IE), under the following conditions:

    (i) if the patient is not receiving care from any other licensed practitioner (doctor of medicine, osteopathy, chiropractic, podiatry, dental surgery, nurse practitioner, licensed physician assistant) for the symptoms he/she is seeking PT for or

    (ii) if the patient is receiving care for the symptoms he/she is seeking PT for from any other licensed health-care professional (as listed above) and

    (a) identifies a licensed practitioner

    (b) provides written consent for the PT to release all personal health information and treatment records to the identified practitioner

    (c) the PT notifies the licensed practitioner no later than 14 days after treatment begins and provides a copy of the IE and patient history

    • IE can not be performed if the therapist has performed an IE for the same condition within the immediately preceding 60 days.

    • Services may be provided with no restrictions for student-athletes in a school setting; workplace ergonomics; IEPS of special education students; wellness, fitness, and health screenings; and prevention of disabilities, impairments, and functional limitations.

Cancellations

If you’re unable to make your scheduled session, use the link in your confirmation email to change or cancel your session —or contact us directly by phone at 202.681.7565 or email us at connect@ryannetanae.com.

Cancellations with less than 24 hours’ notice will be charged a fee. If no notice is given for a missed session (no-show), 100% of the scheduled session fee will be charged.

Packages +

Packages are designed to support consistency and momentum in care. Package pricing reflects commitment to the full series of sessions purchased. Packages do not expire.

If you have purchased a package, any session missed without notice (no-show) will result in the forfeiture of the full session from your remaining package balance.

If a package is discontinued before completion, all used sessions will be recalculated at the standard single-session rate of $190 prior to any refund. Unused sessions may be eligible for a refund. Refund requests must be submitted in writing to 📧 billing@ryannetanae.com. Please allow up to 30 business days for review and processing.